FAQ | Soft4RealEstate
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Software for Commercial, Retail
and Mixed Property Management
+370 682 55216
  • What is a Soft4RealEstate system?

    Soft4RealEstate is a highly integrated, flexible, “all-in-one” business software for commercial property management companies; it helps commercial property managers to carry out their job more efficiently.

  • Is cloud a better model than an on-premises solution?

    Cloud offers many advantages over on-premises content management. It is simple. No hardware to buy. No software to install. No upfront fees. No need to resource IT staff. No worries about downtime, backups, or recovery. Just log into your browser and you are there. However, it is up to the company’s policy – if you have an IT department and all infrastructure in place, it might be reasonable to have an on-premises solution, as this usually provides richer functionality and technical capabilities than cloud systems.

  • What about security? Do you share my personal information with others?

    You do not have to worry about this. You can be sure that your data is secure with us. We are very responsible when it comes to safeguarding your data; we do it very seriously. Soft4RealEstate has additional security controls that enable secure authentication, provide advanced logging of user activity, and allow administrators to control who has access to highly sensitive documents. Multiple firewall layers ensure the highest levels of protection against intrusion and security vulnerabilities. We use industry-standard encryption to make good on that pledge. You can read more about the cloud service security here.
    Soft4RealEstate will never share your personal information with anyone else.

  • What countries will Soft4RealEstate work in?

    There is no country where the Soft4RealEstate system cannot be used. It will work anywhere in the world.

  • How many users can use the software within a company?

    You can have as many users as you want, as well as an unlimited number of companies, buildings, and lease units in the system.

  • Does Soft4RealEstate handle only commercial/retail properties? Can I use Soft4RealEstate to manage my residential property portfolio?

    Definitely. Why not? We created Soft4RealEstate for managing commercial property but residential property managers have all the features they need in order to successfully manage residential property as well. Residential property managers who manage a medium to large property portfolio will benefit the most.

  • What type of commercial property management companies is Soft4RealEstate good for?

    It is best for managing shopping centers/malls, office, industrial and warehouse spaces as well as airports. These types of commercial management business usually need more complex business requirements than others. However, it can definitely satisfy the needs of other types of property managers, too.

  • What are the system and technical requirements to access Soft4RealEstate?

    We do not set any requirements for our clients. Only two things are important:
    • Supported operating system (for a Windows Client):
    o Windows 8.1 Professional or Enterprise (64-bit edition).
    o Windows 8 Professional or Enterprise (64-bit edition).
    o Windows 7 Professional, Ultimate, or Enterprise (64-bit edition).
    o Windows Server 2012 R2 Standard or Essentials (64-bit edition).
    o Windows Server 2012 Standard or Essentials (64-bit edition).
    o Windows Server 2008 R2 (64-bit edition).
    • Supported browsers (for a Web Client):
    o Internet Explorer 10.
    o Google Chrome 36.0 for Windows.
    o Mozilla Firefox 31.0 for Windows.
    o Safari 7.1 on iOS (iPad).
    o Safari 7.0 on OSX.
    The latest versions of these browsers are also supported.

  • Web Client vs Windows Client?

    The term “Web Client” means that an application runs in a browser like IE, Firefox, Safari or Chrome. The alternative to that is Windows Client, which means an application running within Windows (Windows 7, Windows 8 etc.) on your desktop or notebook.
    Soft4RealEstate Web Client provides you with access to your data over a network, such as the Internet. From a web browser, you can view and modify data from a user-friendly interface that resembles Windows Client, where the starting point is a Role Center. Web Client does not replace Windows Client but complements it by enabling scenarios that are not possible with Windows Client – e.g. using the Soft4RealEstate on Mac. On the other hand, Windows Client provides you with more functionality and in some cases is more stable than Web Client.

  • Can I install Soft4RealEstate on my computer?

    Yes, if you are using Windows Client. Nope, if you are using Web Client.

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