Maintain effective communication using tenant self-service portal.
Tenant self-service portal
Access accounts instantly anytime, anywhere
Whenever tenants have a question about payments, invoices, contracts, turnovers/sales or work orders, they can find everything themselves in the SOFT4RealEstate Tenant Portal.
Improve communication with your tenants
The Tenant Portal software helps to avoid missing important communications or essential tasks. Tenants can check their contract details, track work orders, download invoices and see payment history. They can also submit retail shop turnovers/sales amounts On their own.
See our features
Create a multilevel unit structure and keep track of unit area changes. Add assets to units, upload pictures, floor maps, add notes and save links related to a specific unit or property directly.
Store tenant data: company information, contact information, personal data (as per GDPR requirements), bank accounts. Track due invoices, debts and payments.
Save time creating lease contracts on your branded templates with all the contract data filled in automatically, set up various pricing rules; add multiple services or lease units to one contract, set reminders on contract expiration date. Attach all the related lease documents to the Lease Contract Card to have all data in one place.
Control fees for maintenance, heating, water supply, electricity, security etc. Set up meters, track meter readings and save your time on calculating Common Area Maintenance fees based on the rules set up in the system.
Solve property maintenance issues efficiently. Track customer requests and plan your maintenance work, create work orders, set up appointment times and assign them to your employees.
Create a recurring maintenance schedule (assets inspection, elevator checks, other periodic activities).
Create invoices for the entire properties, or just for specific services/tenants/lease units based on charges calculated. Send out invoices automatically in PDF by email or paper invoices by mail to the tenants.
Enjoy easy access real time analytical and financial reporting and statistics by territory, building, sites or units as well as detailed rent, lease status, sales and financial reports.
Benefit from integrated financial accounting: create complete building, unit, lease, and tenant records to invoice your clients and manage overdue debts.