SOFT4 is a team of like-minded people who love challenges, are diverse, and have their peculiarities, but are dedicated to the same goal – to enable the customer to see the circumstances that impact their business and act.
Meet the team
Having specialists who have worked in the property management sector for more than 10 years, we have mastered the way to meet specific property management business needs of our clients’ and achieve the highest results together.
Our strong orientation to customer satisfaction, make us work hard on improving our services. Every year we do our annual customer survey, asking them to leave their honest opinions about our services, the recent results show that 92 % of our customers would recommend our services to other companies.
Our team is still hungry for success. This allows us to walk the extra mile for our customers’ business and company.
More than 200 companies and over 100 partners and consultancy companies trust the SOFT4 brand. Most of our customers and partners have been with us since the beginning – the churn rate is as low as 1% yearly for various reasons but never because of the SOFT4 products not delivering the results promised or our specialists’ competence.
SOFT4 team knows both technical and business processes; we can advise, evaluate the risks, and share the best practices and other customers’ experiences around the globe. We genuinely care about our customers, even though sometimes we do not agree with their point of view – always seeking to find a balance and win-win. Sometimes we do work that does not benefit us – to keep our promises and not bring down our customer’s business.
Winning customers choose SOFT4RealEstate
Why our clients love SOFT4RealEstate
Given the choice again today, we at HOPA Ports would choose SOFT4RealEstate again. It helps with daily business operations; it has simplified and streamlined our real estate monthly billing processes. We recommend SOFT4RealEstate, its easy to set up, and it works for our real estate billing needs without complex and costly modifications.
We are very happy with the SOFT4 team; we have never had a problem in working with them and discussing our needs in depth. As our business grows, I believe we will need some more development and support in future, and I feel confident that the SOFT4 team will be able to meet all our requirements. Their know-how in both the property management business and technology is a strong side of SOFT4.
SOFT4RealEstate makes it possible to systematize lease units, lease contracts, rent prices, etc. The process of creating monthly rent invoices is significantly quicker now and we feel more secure that everything is correct.
Before we started using SOFT4RealEstate, we kept everything in Excel spreadsheets. It was really time consuming. Now when we`re using SOFT4RealEstate, processes like calculating management fees are a snap. Now I can`t imagine running our property management division without it.
SOFT4RealEstate delivered fluent integration with the accounting system, flexibility for our specific individual needs, supported by a strong team of professionals who know their field and the real estate market. Now we can be more efficient with our analysis and focus our time on strategic decisions and serving our clients’ needs.
After choosing the SOFT4RealEstate solution, we began to manage rental property and tenant data in a more rational way. If we had to choose the SOFT4RealEstate team again as a solution provider, we would not hesitate to choose and recommend them to others.
If the choice were given today, we would choose SOFT4RealEstate again. SOFT4RealEstate has allowed us to automate and integrate our billing process with our Business Central environment. Previously, this was all handled manually, including building cost reconciliations. SOFT4RealEstate has enabled us to streamline our processes and provided visibility into our invoice ageing.
What we like the most about SOFT4RealEstate is the integration with Business Central, particularly in tracking accounts receivable and assigning accounts payable invoices to specific properties for building cost reconciliation purposes. Overall, we are extremely satisfied with our experience with the SOFT4 team