6 Essential Benefits of Using Self-Storage Management Software to Run Your Business

Data: 2023.04.21

As a self-storage facility operator, streamlining your operations and providing exceptional customer service is crucial to your business’s success. And as with any business in any industry, one of the best ways to do this is by adopting tools that can take care of the hard work for you. When you’re not spending your time chasing the tedious everyday tasks you need to get done, you get to focus on what matters. I.e., building relationships with your customers, coming up with new ideas, and spreading the word about what your business offers. 

Therefore, using self-storage management software is an invaluable tool that can help you achieve these goals more efficiently and effectively. That’s what we’re talking about today as we delve into the six key benefits of using self-storage management software and how it can help you optimize your facility’s operations. 

Let’s get into it! 

#1 – Improved Organization 

How much do you spend trying to keep track of everything going on with your business? 

Where your clients are, what units are leased out, who’s coming and going, and so on. It’s a lot of information to keep in your head or on scraps of paper or Word documents that inevitably get lost.  

Near-on is impossible, in fact. 

However, using self-storage management software can make your life so much more organized. A proper application allows you to keep track of unit availability, tenant information, and billing details in one central location.  

This comprehensive system allows you to manage your facility more easily and make informed decisions based on accurate, up-to-date information. 

#2 – Increased Efficiency 

When all aspects of your business are organized and easily accessible as and when you need access, you will run your business more efficiently. 

Consider how much time you spend on tasks like; 

  • Invoice generation 
  • Rent collection and processing late fees 
  • Check-ins 
  • Move-outs 
  • Reconciliation of payments 

Now imagine how much time you’d save by automating these tasks to the point where you don’t even need to worry about them. Instead, you can just check in to make sure everything’s running smoothly behind the scenes. 

This reduces the time and effort required to manage the facility, freeing up you and other staff to focus on higher-value tasks, like growing your business. 

#3 – Better Customer Service 

With instant access to tenant information, self-storage management software enables operators and managers to provide exceptional customer service.  

A service that will attract new customers in their droves and keep existing customers wanting to use your service. 

Using proper management software, you’ll be enabled to send automated reminders and notifications to tenants, keeping them informed and satisfied while reducing the number of unplanned customer support queries. 

And if they need to get in touch or manage their account online, you can let them, basically allowing your business to remain open 24/7 without having to be actively engaged yourself. 

#4 – Cost Savings 

By automating various tasks, self-storage management software can reduce the staff needed for data entry, sales, and rent collection, leading to significant cost savings over time. 

When using software like this, it’s all about saving time. Whether you’re working on these tasks yourself or you have help from an assistant or family member, gain that time back to focus on what’s essential, both personally and professionally. 

#5 – More Sales 

High-quality self-storage management software goes beyond simplifying facility management – it can also help increase bookings and rentals.  

Features like having a modern, mobile-friendly website and a seamless online booking and payment process allow potential customers to quickly reserve and pay for their storage, leading to more sales and less frustration. 

#6 – Better Decision-Making 

Nowadays, the most successful businesses all use data. 

If you’re making business decisions on hunches and just guessing what the best thing to do is, the chances are you’ll make mistakes and potentially even harm your business. 

Instead, make data-informed decisions with self-storage management software that collects, tracks, and presents key financial, operational, and customer data.  

By accessing this crucial information, you can identify problem areas and drive improvement based on facts rather than shooting in the dark. 


As you can see, self-storage management software is a powerful tool for self-storage facility operators, offering numerous benefits that can help streamline operations, enhance customer service, and increase sales.  

If you’re considering investing in self-storage management software or upgrading to a more modern platform, research different options and choose one that meets your specific needs.  

Don’t let outdated methods hold you back – start exploring the advantages of self-storage management software today and watch your facility thrive. Contact us at info@soft4realestate.com